We are glad to count on CSS. The company communicates in a rapid manner and is always there to find a solution. Thank you for being so flexible for small businesses.
Orlando businesses need IT support that fixes daily issues while reducing security, compliance, and downtime risk.
99% first-call issue resolution for supported users mitigates slow support disruptions.
73% reduction in recurring IT issues after 3 months helps prevent repeat tickets from draining budgets.
MSP and MSSP operations ensure security is built-in, with one accountable path.
Aligned IT support ensures regulated data receives documented controls for your compliance exposure.
U.S.-based team supports users, endpoints, M365, and monitoring to eliminate provider handoff gaps.
Orlando teams can count on practical support, clear scope, and security-aware execution.
We are glad to count on CSS. The company communicates in a rapid manner and is always there to find a solution. Thank you for being so flexible for small businesses.
This company has an excellent, skilled team of what I deem absolute experts in the field; their years of experience and talent are unmatched.
Collaborating with Horacio and his team was a wonderful experience. They are responsive, professional, and incredibly supportive throughout the entire process. Their communication and creativity elevate every project they touch. I look forward to working together again
It’s always a pleasure to collaborate with your team. The workshops are of excellent quality, and the webinars are a valuable and reliable resource for our organization. Horacio Maysonet, a cybersecurity specialist, always brings clarity, professionalism, and great value to companies.
CSS gives our business the level of IT expertise we could never build internally. From cybersecurity protection to daily helpdesk support, their team resolves issues quickly and keeps everything running smoothly so we can stay focused on growth.
Working with CSS has completely improved our approach to cybersecurity. Their proactive threat monitoring, backup management, and security guidance helped us strengthen protection across our network while minimizing disruptions to our operations.
CSS has been a dependable technology partner for our growing company. Their managed IT services improved system reliability, reduced recurring technical problems, and provided our employees with fast support whenever issues came up during busy workdays.
The CSS team communicates clearly, responds quickly, and always delivers practical solutions that fit our business needs. Their combination of cloud support, cybersecurity, and proactive maintenance has helped us avoid costly downtime and improve efficiency.
We appreciate how flexible and responsive CSS is with our business. Their IT support and security services gave us enterprise-level protection without the complexity or overhead of managing everything internally, making day-to-day operations far less stressful.
CSS has helped us modernize our technology environment with reliable managed services and strong cybersecurity support. Their proactive approach catches issues before they become problems, helping our team stay productive and our systems stay secure around the clock.
Learn how our team connects daily support, managed security, compliance documentation, and continuous monitoring so organizations can make risk-informed technology decisions.
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Founded in Florida in 2015, CSS brings disciplined execution to IT support, managed security, and compliance operations.
Your support plan can include endpoint management, M365 administration, SOC monitoring, and validated controls.
CSS supports over 120 companies and 2,000+ end users, with approximately 99% first-call issue resolution.
Operational support with security accountability
Your users need fast answers without losing accountability for the underlying issue. CSS provides help desk support for Orlando teams with ticket handling, troubleshooting, escalation, remote support, and user guidance.
Our process focuses on reducing repeat problems, not just closing tickets. Supported clients see approximately 99% first-call issue resolution and an average 73% reduction in recurring IT issues after 3 months.
Unpatched or unmanaged devices create downtime and security exposure. CSS supports endpoint configuration, patching, device health visibility, remote remediation, and lifecycle planning.
For managed tiers, hardware can be included so your team can plan support under one invoice and one accountable provider.
Microsoft 365 issues can affect email, access, collaboration, and compliance documentation. CSS helps manage users, permissions, security settings, and day-to-day administration.
We help close compliance gaps through secure configurations and validated controls, while keeping access decisions aligned with your business requirements.
IT support and cybersecurity should not be separate conversations. CSS can connect help desk activity, endpoint oversight, secure gateway infrastructure, monitoring, and response through managed security services.
This gives your organization a clearer view of risk, remediation priorities, and operational security posture.
Regulated organizations need IT support that understands evidence, policies, and control alignment. CSS supports practices and contractors facing HIPAA, GLBA, FTC Safeguards, ABA Model Rules, AICPA standards, or CMMC requirements.
Support is mapped to your actual regulatory exposure so technical work produces defensible documentation.
Budgets are easier to defend when IT costs are tied to risk, uptime, and compliance needs. CSS scopes implementation based on the number, scope, and location of devices.
You receive a practical estimate that reflects your environment, support requirements, and the managed services needed to reduce recurring issues.
IT support should solve more than tickets. CSS helps Orlando organizations reduce recurring issues, manage endpoints, administer Microsoft 365, and keep security controls aligned with business risk.
For regulated firms, support is mapped to the client’s actual regulatory exposure, including HIPAA, GLBA, FTC Safeguards, ABA Model Rules, AICPA expectations, or CMMC needs where applicable.
Get a scope-based estimate for support, security, and compliance.
Find related local services available in Orlando.
PRIMEX needed dependable cybersecurity insight; SecuredbyCSS delivered expert-led sessions that became a trusted resource.
Facing the need for fast, expert help, this small business gained a dependable partner known for responsive support and flexibility.
Facing the need for a dependable partner, the organization gained responsive support, stronger communication, and a smoother project experience.
You receive daily technical support, managed endpoint oversight, Microsoft 365 administration, continuous monitoring, and help desk resolution for most issues on the first call. Services are mapped to your industrys compliance requirements, such as HIPAA, GLBA, or CMMC. All support is delivered by a U.S.-based team with over 120 organizations and 2,000+ end users already supported. Hardware can be included for managed tiers to keep your technology and security aligned under one provider.
Relatively small businesses’ cost of downtime falls into a range of $137 to $427 per minute. IT support is designed to address root causes rather than just resolving symptoms. On average, organizations see a 73% reduction in recurring IT problems after three months of managed support. This means fewer disruptions for your staff, more predictable operations, and less wasted time on repeat tickets. Consistent monitoring and proactive maintenance keep your systems stable and compliant.
The onboarding process starts with a risk and compliance assessment tailored to your industry and regulatory exposure. A dedicated team documents your technology environment, remediates urgent issues, and sets up monitoring and endpoint management. You get a clear project timeline, and ongoing communication is provided from kickoff to full go-live, ensuring all devices and users are supported from day one.
Pricing is based on the number, scope, and location of devices, as well as your specific compliance needs. There is a one-time onboarding and implementation fee, with managed service tiers available for ongoing support. To get an accurate estimate, request a personalized proposal so the service can be right-sized to your environment and risk profile. Onboarding covers assessment, documentation, secure configurations, and initial remediation.
You benefit from a provider with proven experience supporting defense contractors, healthcare practices, law firms, and financial advisors across Florida. Support is mapped directly to regulatory frameworks like CMMC, HIPAA, GLBA, and ABA Model Rules, not generic standards. You have one accountable partner for IT operations, security, and compliance, with all-inclusive packaging and no surprise fees. The local team is veteran-founded and operates with a 99% customer satisfaction rate and 97% client retention.
99% first-call resolution by our help desk prevents recurring issues from wasting staff time.
Combined IT and security under CSS as one accountable provider solves fragmented vendor problems.
Support mapped to HIPAA, GLBA, CMMC or industry needs closes compliance gaps and avoids exposure.
Managed oversight of 2,000+ end users helps prevent downtime from unmonitored endpoints.
Managed tiers keep support, hardware, and security costs aligned to address unclear IT budgets.
