Cyber Security Solutions provides secure Wi-Fi for my cafe. I’m grateful for their guidance and support in helping us offer safe internet access to our customers. Their team is friendly, responsive, and genuinely eager to help.
Stop recurring IT issues from draining productivity with support that is documented, security-aware, and sized to your Tampa operation.
Resolve employee technology issues faster with 99% first-call resolution that keeps work moving without delays.
Minimize downtime with 24/7 access to IT and security specialists ready to address critical business disruptions.
Prevent small technology problems from becoming costly outages through proactive monitoring and issue remediation.
Get answers from experienced engineers and compliance specialists instead of wasting time navigating multiple vendors.
Support new hires quickly with streamlined account setup, device provisioning, and secure access configuration.
Clients value rapid communication, flexible guidance, and a security-aware support team.
Cyber Security Solutions provides secure Wi-Fi for my cafe. I’m grateful for their guidance and support in helping us offer safe internet access to our customers. Their team is friendly, responsive, and genuinely eager to help.
I know this company in several different capacities, and I can honestly say there are not enough words to adequately describe its professionalism. Their team is knowledgeable, responsive, and committed to protecting the sensitive information entrusted to them. The resources and solutions they provide give us confidence that our clients’ data remains secure throughout every business interaction.
Beyond their exceptional service, their philanthropic impact in the community is equally impressive, reflecting the integrity and values that guide their work.
No matter the size of your organization, data security is essential. CSS is the company that stands out for expertise, reliability, and service. I highly recommend them!
Horacio and his team have been an incredible partner to work with. While we haven’t collaborated directly on cybersecurity projects, our experience partnering with them on various initiatives has shown us exactly the level of professionalism and expertise they bring to everything they do. They’re always attentive, responsive, and genuinely invested in the success of the people they work with — not just as clients, but as true collaborators.
What stands out most is how they show up: reliable, prepared, and focused on adding real value, not just checking boxes. That kind of consistency is rare, and it’s made every project we’ve worked on together smoother and more productive.
If you’re looking for a partner who brings professionalism, expertise, and genuine care to the table, Horacio and his team are exactly who you want in your corner. Highly recommend.
CSS handled everything from the first assessment all the way through to the finish line. The team kept us on schedule the whole time. Highly recommend.
It’s always a pleasure to collaborate with your team. The workshops are of excellent quality, and the webinars are a valuable and reliable resource for our organization. Horacio Maysonet, a cybersecurity specialist, always brings clarity, professionalism, and great value to companies.
Collaborating with Horacio and his team was a wonderful experience. They are responsive, professional, and incredibly supportive throughout the entire process. Their communication and creativity elevate every project they touch. I look forward to working together again
CSS works hard to resolve every issue, follows through consistently, keeps us updated, and never drops the ball until the problem is fully fixed.
The staff is consistently polite and knowledgeable, making every interaction professional, helpful, and easy to understand.
We are glad to count on CSS. The company communicates in a rapid manner and is always there to find a solution. Thank you for being so flexible for small businesses.
This company has an excellent, skilled team of what I deem absolute experts in the field; their years of experience and talent are unmatched.
CSS has exceeded our expectations. They even handled an emergency that happened on a holiday weekend.
CSS understands our environment and responds fast when something comes up. They got our documentation and controls in order without disrupting how we work.
See how CSS approaches IT support as an operational risk function.
Learn how our Tampa-based team connects issue resolution, documentation, monitoring, and security alignment for measurable support outcomes.
Trusted By
Founded in 2015, CSS brings disciplined support, documentation, and security-focused decision making to Tampa organizations.
We align IT support with compliance exposure, device footprint, budget, and operational needs instead of generic help desk coverage.
Clients benefit from 99% customer satisfaction, 97% retention, and support processes designed to reduce recurring issues.
Operational support with security built in
CSS provides IT support built around response quality, documentation, and repeat issue reduction. Your team gets practical help for workstation problems, user access issues, connectivity concerns, software disruptions, and device-related support needs.
We focus on resolving the immediate issue while identifying patterns that may indicate larger configuration, process, or security gaps. This helps Tampa businesses improve uptime, reduce frustration, and make better decisions about IT risk.
Recurring issues waste time and often point to deeper operational problems. CSS tracks support patterns, reviews root causes, and recommends remediation steps that reduce repeated disruptions.
Clients see a 73% average reduction in recurring IT issues after 3 months, helping teams spend less time fighting the same problems.
IT support is stronger when it includes secure access practices. CSS helps evaluate user access, credential handling, MFA needs, and device-level risks as part of ongoing support conversations.
Customers remain responsible for login credentials and access controls, while our team guides better processes and documentation.
Device health affects productivity, compliance readiness, and cyber insurance conversations. CSS supports secure configurations, patching guidance, endpoint issue response, and documentation that helps you understand where risk remains.
Support is scoped to your actual users, devices, and locations for a practical operating model.
When an IT problem may involve security risk, CSS helps escalate the issue through a structured response process. Our team can connect daily support with managed security services, incident response, remediation, and 24/7 U.S.-based SOC monitoring when needed.
This gives your organization a clearer path from issue discovery to risk-informed action.
Support outcomes improve when work is documented. CSS helps centralize practical records, support history, control observations, and remediation notes so leadership can make informed decisions.
This documentation supports compliance gap analysis, cyber insurance discussions, and planning for future technology improvements.
IT support should do more than close tickets. For Tampa businesses with compliance, cyber insurance, or operational continuity concerns, CSS connects issue resolution with secure configurations, access control discipline, patching, documentation, and risk-informed recommendations.
Our process helps you reduce recurring problems while keeping support decisions mapped to your actual business exposure.
Get a scoped estimate based on your users, devices, locations, and support needs.
Find related local services available in Tampa.
PRIMEX needed dependable cybersecurity insight; SecuredbyCSS delivered expert-led sessions that became a trusted resource.
Facing the need for fast, expert help, this small business gained a dependable partner known for responsive support and flexibility.
Facing the need for a dependable partner, the organization gained responsive support, stronger communication, and a smoother project experience.
You receive comprehensive IT support customized to your organization’s size, industry, and compliance needs. Service includes issue assessment, remediation, device monitoring, secure configuration, documentation, and continuous support from a U.S.-based team. All support is mapped to your actual regulatory exposure, and you benefit from documented guidance through every compliance milestone.
Relatively small businesses’ cost of downtime falls into a range of $137 to $427 per minute. IT support is designed to address root causes of recurring technology problems instead of just resolving symptoms. With an average 73% reduction in repeat IT issues after three months, you experience fewer disruptions, improved productivity, and less downtime. This is achieved through validated controls, proactive monitoring, and evidence-driven remediation processes.
The process begins with a detailed assessment of your current IT environment, devices, compliance requirements, and risk exposure. Based on your organizations needs, you receive a customized support plan that covers implementation, documentation, and continuous monitoring. Your responsibilities include providing necessary access credentials and timely data to ensure a smooth onboarding.
Costs and timelines are based on your specific scope, number of users and devices, locations, and regulatory requirements. You pay a one-time onboarding and implementation fee, with estimates provided after a personalized assessment. For a tailored quote, contact for a customized implementation estimate based on your actual needs.
Choosing a Tampa-based provider means you benefit from local knowledge, rapid response, and proven experience supporting regulated industries like defense and healthcare. You access a dedicated U.S.-based team with a 99% first-call resolution rate, 97% client retention, and experience guiding clients through compliance milestones. Support is continuously aligned to your risk profile and operational needs, ensuring measurable outcomes for your business.
Reduce employee frustration caused by recurring issues with support programs proven to cut repeat problems by 73%.
Protect sensitive data during support interactions with security-aware processes aligned to regulatory requirements.
Eliminate delays between IT and cybersecurity teams through integrated support backed by a single accountable provider.
Keep Microsoft 365, business applications, and user devices running smoothly with proactive management and support.
Scale support confidently from a single employee to 500+ users without sacrificing responsiveness or service quality.
